Support
How can we help?
Answers to common questions about shipping, orders, payments and returns. Still stuck? Reach out — our team is here Monday to Friday.
FAQ page – Shipping, Orders & Support
Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1–2 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 4–7 days. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service. Shipping Policy
Payment Options
We accept a wide range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club) and digital wallets like Apple Pay, Google Pay, and Shop Pay. Payment Options
Return Policy
We offer a 30-Day Money Back Guarantee on all items. For more details, please refer to our comprehensive 30-Day Return Policy located here Return and Refund Policy.
Cancellation Policy
Orders can be canceled for a full refund before they have been shipped. To cancel, please contact us immediately at support@radiantridgesupply.com. Orders that have already been shipped will fall under our 30-Day Return Policy. Cancellation Policy
Radiant Ridge Supply
Phone: +1 866-814-1390
Email: support@radiantridgesupply.com
Business Hours: Monday–Friday, 9 AM to 5 PM EST
Address: 6925 Misty Meadow Dr S, Fort Worth, TX 76133, USA